I have been infected or I suspect I have COVID-19
instructions for further steps as of 15 August 2022
If you have COVID-19 or suspect you have fallen ill:
Contact your family physician or call the family physicians’ advisory line (1220). If you develop any symptoms, please do not visit the emergency department or visit your family physician in person, but instead first ask for the advice of your family physician over the phone. Please find instructions for caring for a patient at home here (PDF).
Remain at home for at least five days (even if you are asymptomatic). Contact your family physician for a certificate to show your incapacity for work or a certificate for care leave.
Avoid contact with other people.
Please notify your close contacts that they may have been infected.
Please also regularly observe the following safety requirements:
Wash your hands regularly with soap and warm water. Sanitise, if necessary, as the virus may spread via contaminated objects.
Avoid touching your face, eyes, mouth, or nose.
Ventilate your rooms regularly (at least twice a day for at least fifteen minutes at a time).
Cover your nose and mouth with a paper tissue or your arm when you cough or sneeze (immediately throw away the used tissue and wash your hands).
If your condition deteriorates steeply, please immediately contact the alarm centre via 112.
Example 1: you do not feel well and your COVID-19 rapid antigen test which was taken at home provides a positive result.
If you suspect you have COVID-19 and your COVID-19 rapid antigen test which you took at home provided a positive result, the family physician can diagnose you quickly based on the rapid test result. Contact your family physician and follow the treatment advice. If necessary, a certificate of incapacity for work or a certificate for care leave will be issued for you.
You should remain at home for at least five days.
Please note: the COVID-19 recovery certificate which is used in the EU cannot be issued if you were diagnosed based on a positive rapid antigen test which was taken at home.
If you would like to have an EU digital certificate issued to prove that you have recovered from the virus, please contact a healthcare worker who will collect a sample from you for a PCR test or will conduct a professional antigen test. This is a paid service.
Free PCR testing is only available with a referral from your family physician if there is a medical reason for such testing. This is primarily for at-risk patients and patients over the age of sixty.